The Company
Warranty Direct is the consumer division of Interstate National Dealer Services, one of the largest independent automobile warranty providers in North America. They are not just another web site selling automobile warranties. You can buy from them with complete confidence. They are a nearly 30 year old company that has received numerous distinctions of its financial stability including being named a Forbes Magazine Top 200 Company- three times and being featured in Fortune Small Business Magazine. They are also Dun & Bradstreet verified. When looking at extended warranty companies, this financial stability is of the utmost importance. It's important to know that they handle their own claims and never send you off to an unknown third party. Their experience is unmatched with nearly 2 million plans sold,, assets in excess of $250 million and over $500 million in paid claims.
Warranty Direct is NOT an Internet only company, that can be a very risky business model. They have a nearly 30 year track record of selling extended warranties through wholesale channels such as manufacturers, car dealers, banks and credit unions. Why pay the car dealer’s markup when you can buy the same coverage direct?
Many of the 50 states have licensing/registration requirements to make sure auto warranty companies are financially sound and/or properly insured. A growing number of states, including New York, Florida and California have very strict requirements when it comes to issuing licenses. Warranty Direct’s ability to market in all states reflects their financial stability and claims history.
Warranty Direct’s commitment to Customer Service is unmatched. They are members in excellent standing of the Better Business Bureau and WebAssured.com. Their reports show the fewest number of complaints in the industry and the most verified customer testimonials.
The Coverage
No matter which car warranty you choose, you'll find their coverages to be the most comprehensive with consumer friendly contract language that is straight forward and easy to understand. All Warranty Direct plans include:
Money back guarantee
Mechanical breakdown AND wear-and-tear protection
Full seals and gaskets coverage
No exclusion for damage caused by overheating
Fluids covered in connection with covered repairs
Unlimited number of claims
Your choice the repair facility of your choice
Transferability of coverage to a new owner of the vehicle
Claims paid directly to repair facility, no billing or reimbursement
FREE roadside assistance membership for the full term of your coverage
Car Rental
Travel Interruption protection
Cancelable at any time for a pro-rated refund
Peace of Mind Benefits
All their automobile warranties include FREE roadside assistance for the LIFE of the warranty. No other company offers this. Need a tow, a tire changed, battery jump started, mechanical first-aid - ALL COVERED with their plan. This is not a reimbursement plan or one tied to covered repairs only but a true nationwide roadside assistance plan. You will never be stranded on the side of the road with no one to call. They also include car rental reimbursement and travel interruption protection. Their protection is available 24 hours a day!
Warranty Direct understands that you may have a warranty from the manufacturer. Their coverage is simply an extension of that, not double coverage. The manufacturer's warranty has been factored into your price quote. The more factory warranty you have remaining, the lower the cost and greater the length of the warranty extension.
How do claims work?
Warranty Direct lets you use the repair facility of YOUR choice (dealer, national chain, local mechanic) and pays your claim quickly and efficiently over the phone via their corporate credit card. Simply present your Warranty Direct Membership Card to the service professional, who in turn will contact their claims department. You simply pay your deductible (if any). They cover parts, labor and even sales tax, if applicable. There is no paperwork, no need to lay out any money and no limit on the number of claims you may have. With over 50 people dedicated to handling claims, they process claims faster than anyone else in the industry. Warranty Direct has done business with over 21,000 repair facilities across the country; their acceptance is the widest in the industry.
Why do we feel Warranty Direct is the best value?
Because reducing your risk is what it's all about. We are aware of no other company that offers you coverage as comprehensive as theirs, with fewer exclusions, contractual benefits and the financial stability of a nearly 30 year old company that has sold and administered nearly 2 million warranties and paid over $500 million in claims.
With others, that is not the case. You are really buying a plan from an unknown third party company. It is that company that you need to research. The more you review their offering and know the facts about cheaper online offerings, the less attractive they look. We all know the feeling of getting the cheapest price only to find out the product did not deliver as advertised.
Our customers tell us they are looking for comprehensive coverage and benefits, and a documented, financially stable company. No other company we researched could match Warranty Direct’s reputation, comprehensive coverage, outstanding benefits and longevity. Their FREE 24x7 roadside assistance, car rental reimbursement, trip interruption are all part of one insured contract. You may find cheaper coverage but you won't find more comprehensive coverage nor a company with a better track record than Warranty Direct.
